Although the SSA is developing a new Web portal for accessing the online statement, the portal development is in the initial development phase and has not been fully tested, she said.If I remember correctly (too lazy to check), FSA has individual statements online, though I suspect there's very little access to them. FSA has/had a different problem than SSA; FSA didn't mail individual statements on a regular basis while SSA does. But FSA doesn't have experience with delivering services over the Internet, as
In addition, the SSA does not have plans in place for informing the public about the new online statements, or for ensuring access for individuals without Internet access or English proficiency.
Seems to me, if I were SSA, I'd include the instructions to get online with my last mailed statement. In others, if my statement gets mailed in March 2013, it includes a notice my data is now on line, along with whatever security measures they've adopted. Interesting question: do people opt in or opt out of the online statement? I'd say opt out, but that's me.
No comments:
Post a Comment