From this post on NextGov comes a little further insight on the Census problems. Allen Holmes suggests conflicting goals: a more accurate count versus saving money. But there's also mention of a GPS enabled handheld, to more accurately map household addresses. (Seems as if a two device application, one GPS device and one handheld would have been simpler. But what do I know?)
I'd guess a problem for Census is the decennial aspect--if you have to work on developing IT systems every year you're going to get more skilled than if you do two or three over the course of a career in Census.
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