New--The Phishing Call

I'm long familiar with the phishing email.  But today my wife and I dealt with a phishing phone call, which is new on me. 

Briefly someone who claimed he was from Amazon said they had an order for $359 for an Apple Watch to be sent to Dayton Ohio, which was suspicious.  When we said we didn't order it, he claimed he needed to establish 2-step verification on the account.  When challenged he was able to give an employee id number and a phone number to call.  Of course, we rejected the premise.  If it were real, we could have rejected the charge on our credit card.

But I'm impressed by the phishing.  Seems there's an arms race going on, where scam artists and merchants and customers are trying to keep up with each other.