Nice line from a New Yorker article on AI fighters:
“There’s a saying in the military,” Peter Hancock, a psychology professor at the University of Central Florida who studies the effect of trust on technology adoption, told me. “Trust is gained in teaspoons and lost in buckets.”
The fighter pilot has to trust the AI software flying the plane.
I think the dynamic might apply in other areas. Perhaps in society and government--lots of evidence that trust in various institutions and organizations has declined over the years. Or trust in President Biden has declined in the first year--one big reason is the withdrawal from Afghanistan.
Though perhaps it's more a question of what we pay attention to: bad events get more attention than good.
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