I'm enjoying watching the FSA field people administering the CFAP by logging into the FSA Facebook Group.
I have to remember I'm lurking, and no longer have the knowledge nor authority to comment on anything. Much of the discussions seem familiar from times gone by but what's more visible (probably not new but it wasn't visible before) is the networking among the program technicians as they're officially called today. I wonder how many of the State and DC specialists are auditing this group?
NASCOE has had a system of "program" recommendations where they pass problems and suggestions from the field on to the DC specialists for possible resolution. It seems to take a while to make the circuit. Some of the problems raised in the Facebook group are resolvable there--just a lateral flow of knowledge and tips. Some of the problems may be tackled by people with special knowledge, particularly of the software. Since the group has maybe 1,000 members, and the field offices probably have 7K+ employees plus temps I wonder whether the lateral flow of info is reaching everyone it should.
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