Thursday, August 02, 2018

USDA and FSA IT

The USDA CIO's office has a blog post touting their work towards "dashboards" consolidating access to data across the USDA.

Fedscoop notes in the second phase of the "lighthouse" project:
In this second phase, USDA plans to award contracts across the same five focus areas as Phase I — IT Infrastructure Optimization, Cloud Adoption, Customer Experience, Data Analytics and Contact Center — and an additional contract for support of its program management office.
 The same piece offers this quote:
"While the CoEs address a wide swath of IT modernization at USDA, the White House’s Matt Lira argued in June that what they all have in common is creating a better-functioning government.
“We are ultimately in the business of restoring the public’s faith in these institutions themselves,” Lira said.
I'm a little dubious of these efforts.  I do hope they are collecting metrics.  If I were feeling energetic, I'd file a FOIA request for available metrics of online usage. But then, if I were feeling energetic, I'd have better things to do than nitpick efforts.

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