ARS is so-so, RD looks good, OIG is poor (an Excel worksheet that's not very informative in my eyes).
And FSA? FSA is absolutely terrible. The link for "more" leads to a page which was last updated on April 28, 2009. I know they've had 3 administrators in the last 6 months (one acting, then Doug Caruso, then Mr. Coppess). I used their "Ask FSA" function to ask about the status. We'll see if they live up to their promises (of course, I didn't ask their support department, I asked Mr. Coppess when he was going to get it updated):
"The reference number for your question is '090815-000001'.You should receive a response by email from our support department within the next business day.If you need to add information to or cancel your question, you can do so by updating it through the questions sub area of the 'My Stuff' section of this site."I must be feeling mean today, because I'm tempted to carry things up the line if I don't see action. One of the things that a bureaucracy needs is countervailing pressure. In other words some retired geezer with nothing better to do than fuss and nitpick.
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