As a liberal and retired bureaucrat I support government programs.
But I need to recognize their downside, which relates to the "last mile". When a government sets up a program, it needs to make a connection with the customer/client/citizen who will benefit or whose conduct will be regulated. I've written before about our problems with making that connection. But I've been writing from a government-centric viewpoint, saying that for example the Treasury has a hard time getting funds to support renters and prevent evictions out.
What about the perspecitve from the "man on the street", as we used to say? There's many problems--off the top of my head some are:
- the person may be "off the grid":''
- without a mailing address (i.e., homeless or on a reservation, etc).
- not have a landline or cellphone
- not have electricity
- the person may be on the grid, but not on the "social-government" grid:
- not interested in the world, not following news, etc.
- not receive information shared by friends or relatives
- the person may be in a position to receive information but:
- doesn't have the initiative, the time, the energy, the ability to research and make a connection
- is reliant on a caregiver or guardian who's not conscientious
- is suspicious and must be educated and/or sold on the program.
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