This paper is written by a law professor, so it's directed at legal procedures, but he uses the design and use forms as a way to make his point. I'd say the logic applies as well to the design of agencies: one reason why we have recurrent efforts to simplify how USDA deals with farmers, and recurrent failures. The view from on high is much clearer than the view at the grassroots, and the grassroots typically have more staying power.
Recommended for bureaucrats.
No comments:
Post a Comment