I saw somewhere that the HHS Secretary expressed surprise at the difficulty of implementing Obamacare. And there was an op-ed somewhere suggesting VA Secretary Shinseki should be ousted because of the backlog in VA claims. (See this related article.)
Based on what I know, or rather read, which may be wrong, I'm not impressed with either secretary--one of the primary jobs of a managing bureaucrat is to foresee the future and plan ahead.e.
The VA is always a downstream agency; it gets DOD's output. So it shouldn't have been hard to look at DOD operations since 2002 and foresee a rising workload over the years.