Friday, September 28, 2012

The Worm Is Turning, Do Not Call

I'm getting tired of the calls we get.  We have Verizon FIOS which is nice, because I can call up the record of my incoming calls. In theory at least, I can tell Verizon to block calls from people who don't give their numbers, but that seems not to work.

We've been on the FTC's Do Not Call list for 9 years.  Occasionally I threaten the live callers with it, particularly the ones which try to extend the warranty for our car and the one for Discovery magazine, but I've never followed through.

I've never followed through until today, that is. This afternoon I got a robocall pushing vent cleaning.  I hung up, got into Verizon and found the phone number that called, and finally got to the DoNotCall website, where I verified that we were on the list and filed a complaint with them. 

I'm not a big fan of the FTC site.  I got confused and flipped between tabs, which seemed to cause the partial phone number I'd entered to move to the right.  And I'd like for them to save my info to ease entry of future complaints. 

Bottom line: it feels good, even though this is the practical (non)result:
Do not call complaints will be entered into a secure online database available to civil and criminal law enforcement agencies. While the FTC does not resolve individual consumer problems, your complaint will help the agency investigate the company, and could lead to law enforcement action.

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